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Software Development Strategy

SYNAPTECX recently adopted the Agile software development strategy. Agile software development is a philosophy and practice that embraces continuous planning and communication.

"A major benefit to adopting this methodology is improved efficiency," says Asha Amritraj, Vice President - Independent Testing & Validation. "Two week time frames called sprints are designated to schedule customer projects and product development. By planning the work in two week sprints, development is less interrupted, therefore increasing efficiency. There is an expectation that at the end of the two week sprint the work committed to is completed.

Another benefit in utilizing Agile is improved project visibility. Projects and statuses are more visible because the work is tracked in a Product Backlog and a Sprint Backlog. A product backlog shows all pending work. A sprint backlog shows all work in process. By providing visibility to these reports, internal staff are able to determine where a project is at in the sprint cycle and communicate that information more effectively to the customer.

"Ultimately, our goal is improved customer service and satisfaction," says Julian Jewel, President & CEO. "Account Managers will be able to provide more accurate delivery dates to our clients once the project goes into the sprint cycle."


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